So I went to the bank to deposit a check.
I put it in the slot and the ATM spits it out with an error: "No acceptable checks found."
Okay. Well that could mean any goddamn thing. This is my first time depositing a check made out to my wife; shouldn't be a problem but who the hell knows. Or maybe it's just one of those things like when a machine's picky about taking a dollar bill.
So I try again. And it gets spit out again. Same error.
So before giving up, I decide to turn the check around and insert it the opposite direction from how it is pictured both on the sticker immediately above the slot AND on the screen.
This works. The ATM takes the check.
So okay, three goddamn problems here.
First of all, you've got TWO graphics telling me to put the check in the wrong way. I can reasonably conclude that somebody installed the fucking scanner backwards.
Second, that error message is fucking garbage. How the fuck hard would it be to say "Could not read text" if that's the problem you're having? "Write descriptive error messages" is fucking 101-level stuff. It was drilled into my head HARD at every fucking step of my education, and is just plain common sense. Yet another example of people lacking the most fundamental of software skills making more money at software design than I am.
And third, why the fuck is this an issue in the first place? I realize the processor in the ATM is not as powerful as the one in my phone, but I'm pretty goddamn sure it has the power to rotate a fucking image.