This is just what MMO moderators do.
No. WoW has been out too long for this to be tolerated. If this issue offends you, speak with your wallets and don't support EA/Bioware. Speak with your words and tell others to do the same.
If we're just gonna use WoW as the standard, EA is miles above WoW as far as bad customer service goes. There have been numerous reports from WoW GMs that if you step a finger out of line at power abuse, you're put on "Final Warning" or just flat out fired. All of the GMs are largely impersonal and tend to have good standards, aside from if you're fishing for strictly optional stuff like winning loot from a goofy ass contested roll(we accidentally disenchanted this item because we're crazy) or trying to get a name removed from a dead level 11 alt on your server, and even that's just bugging the GMs until you get one that feels good enough to tweak the rules very slightly.
But yeah, don't confuse Angel RO(a private server? Dude) or what's happening now(FULL SYSTEMATIC INSANE CORRUPTION) as the standard, or what
should be the standard. Those dudes shouldn't put an auction house in their game if they aren't ready for nerds to be nerds.
Standard disclaimer that I'm a young-in who didn't play Everquest or Ultima Online or anything, but my point still stands. We now have a seven-year standard of service in WoW and considering every other MMO is desperately trying to claw market share away from them, it's perfectly fine to punish them for being dramatically worse. I don't expect every new MMO to be WoW(nor do I want them to be) but if they can't even handle customer service, like what's happening now, that's disgusting.
If I want to zone out and mine/herb for 3 hours while watching a DVD Box Set of a TV series, nobody will bat an eye. If I want to play the Auction House at the full exclusion of the rest of the game, nobody will bat an eye. If I want my 85 friend to RP-walk through every instance in the game while I follow him and loot everything that dies, nobody will bat an eye. If EA would punish me for any of these things, they've fucked up and they don't get to claim that "This is MMOs, get used to it."