The only sensible way to proceed is to act as if you're being told the truth, regardless of if you believe it.
But Rico, this is
exactly what I mean when I say
You're making it a pretends-good-faith emergency center.
Iirc, you injected the mandate to act in the interests of its ward into the hypothetical example.
I assume that there is no reason for the "bad faith" call center to do anything but hoard its resources if it has no such mandate?
Because of the mandate to act, you're making the call center presume good faith as a
policy anyhow, which I guess is just as good for what I want these hypothetical call centers to do. They can't get their jobs done without a policy of presuming the good faith of callers.
Anyway, is it sensible to treat as truth what you believe is a lie in the off-chance that it might be the truth? If you thought, for a fact, that you couldn't trust your senses, why would you act as though you could? We don't think Charlie Brown is making a good decision by letting Lucy hold the football for him.
There are plenty of real-life situations in which 911 rightfully allocates resources to non-emergency events.
I explained what I guessed you'd meant by "trivial", and your earlier followup left it ambiguous as to what you meant. By "breadth" I thought you meant to include, and remind me of, prank calls to the emergency line. The easy example of a call made in bad faith. This was a silly misunderstanding.
JUSTICE LEAGUE!
Uh, that's a resource distribution problem not really under the purview of this discussion, but OK.
If I'm reading you right, key resources were away from high-priority areas. This episode is also a little weird, because it seems like the League is taking on additional responsibilities that spread its resources too thin, not just needing or being prepared to respond to lots of calls at once.
If you have 10 firetrucks, and 10 4-alarm fires you
Um, that's... Your example is funny, because I wasn't sure what you meant by a 4-alarm fire and
wikipedia suggests that even a 1 alarm fire can have two engines allocated as basic policy. You're already spread mad thin.
I'm also not sure of how real triage works in real-life hellfire scenarios. It might actually make more sense to quash an easy fire and maintain a steady perimeter of damage at another site, than to let the easy fire become difficult to manage and make progress on the harder one.
Fires aren't usually like medical triage where sometimes it just makes sense to let a "lost cause" solve itself.